3721 Nutrition is committed to protecting customer privacy. Please read our Privacy Policy carefully, which covers what information our website collects from you, how we use it, and your rights.

We only collect information that you provide directly or that you use on the website, including:

Information you provide when you use our website (such as name, contact information, gender, product reviews, and your account information). Transaction information about the items you purchase on our website (for example: credit card/cash card information and parcel logistics information) Information automatically collected through other tracking software such as web trackers (for example: which webpage you have visited and whether you have clicked links in our emails) information about the device you use to browse our website, and other information useful to the website (for example: we may obtain your location information after asking for your consent) if you have shopped in our store , we will merge the information you provide in the store (such as your consumption record or joining the mailing list) with the above information. The purposes for which the information is used depend on how you use our website, your interactions with us and the permissions you give us, and include the following: to complete your order and maintain your online account to manage and respond to any requests for information from our customer service department Inquiries and opinions are based on your account information, consumption records and browsing history to present you with products that may be of interest to you. Maintain and improve the website and monitor its use. Conduct market research. For example: We may contact you to conduct product evaluation surveys. With your consent and permission, we will send marketing messages and provide advertising information to you. Based on security considerations, investigating fraud and protecting the rights and interests of our company and third parties, complying with our laws and regulations, we will protect it based on the following legal basis and information protection law. Your personal information: Because this process is necessary to enter into a contract with you and perform a transaction (for example, when you make a purchase on our website, we use the personal information you provide to process payment and complete your order). Because we have obtained your consent (for example: you made an inquiry to us, you provided selective information in your account, or you agreed to receive marketing messages from us). Because maintaining and improving service quality is our (e-commerce service provider) legitimate interest. We hope to understand consumers better so that we can provide better products and user experiences. We personalize your web browsing based on your information, thereby making the product previews we provide more interesting and more relevant to your preferences. Marketing We like to communicate with our customers. Depending on your personal shopping preferences, we may use your personal information to provide you with sales information by email, phone or post. Some of this information may be customized for you based on your previous browsing and purchase records and other information. If you no longer want to receive marketing information from us (or want to reset it), you can contact us to change your preferences (email: privacy@3721nutrition.com), or click "Unsubscribe" in the email ”, or directly change the subscription settings in your account so that you will no longer receive marketing-related information. If you cancel your marketing information subscription, we may still contact you to provide service information (for example, provide confirmation of order and delivery information, provide information about your legal rights). You may also see information about our website on third-party websites (including social media). These advertisements may be customized for you through your web tracker (a web tracker that tracks your web page activity, so that we can serve ads to customers who visit our website). When you see our ads on social media, we authorize them to display ads to our customers or people who match the characteristics of our customers. In some cases, this may involve providing your email address to social media. If you no longer want to see these customized ads, you can change your tracker and privacy settings on your browser and third-party websites.

We may share customer personal information with third parties based on the following circumstances:

Sharing customer information with other branches of our company as needed to operate the website Vendors and service providers with whom we have employment relationships, such as billing companies and logistics companies Professionals and legal advisors we work with to detect and prevent fraud Third-party legal agencies, such as: reporting fraud or responding to legal requests When we sell any business assets, customer information may be disclosed to potential buyers. In this case, we will take reasonable measures to ensure that buyers can comply with this privacy agreement. In other cases where we obtain your consent or are permitted by law, we make every effort to ensure the security of our customers' personal information, but we cannot guarantee that it is transmitted to our website. Information security and legitimacy. Web Trackers Our website uses web trackers and other similar technologies to provide functionality, measure its effectiveness and deliver targeted advertising. To learn more about the trackers we use and how to modify your tracker settings, please review our web trackers policy. We will comply with any applicable laws to comply with your request to exercise your rights. However, please remember that these rights have some limitations and sometimes we may not be able to fulfill your request. If you want to make any requests for your personal information or have any questions about your personal information, you can contact us using the following methods. You can also contact the information protection department where you live.

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such connection URL, such as clicking on the connection section of any advertiser, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is at your own risk.

Contact us

If you have any questions about our privacy policy, please contact us by email at business@3721protein.com. Thank you.

Last updated on 19/05/2024